(The flight attendant also suffered bruising near the eye and a cut that required stitches.) The incident prompted the president of TWU Local 556, a union representing over 15,000 Southwest flight attendants, to urge Southwest CEO Gary Kelly to help end the “intolerable level” of disruptive incidents they were seeing. In May, a passenger flying with Southwest Airlines struck a flight attendant and chipped three of her teeth.
The passenger, who also urinated on a fellow traveler’s bag, was charged with interfering with a flight crew. The rate of disturbances began dropping over the next few months, but the frequency of such incidents still remains “too high,” according to the FAA - and much higher than it was in 2020.Ī passenger flying with Alaska Airlines in March struck a flight attendant and urinated in his seat after refusing between “eight to ten” requests to put on his mask. The FAA subsequently issued a “zero tolerance” policy for bad behavior, warning of legal enforcement action against any passenger who assaults, threatens, or otherwise interferes with the duties of the flight’s crew.
In early January, FAA administrator Steve Dickson noted a “disturbing” increase in reports of bad behavior, specifically noting an uptick in cases following the insurrection at the U.S.
Since the beginning of 2021, the Federal Aviation Administration has received more than 5,700 reports of in-flight disturbances caused by unruly passengers, over 4,100 of which involved (at least in part) travelers violating COVID-prompted mask requirements.Ī bunch of these rowdy passengers came out swinging in the first few weeks of 2021. (NEXSTAR) – It probably goes without saying, but 2021 has not been an exemplary year for airline passengers.
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